# Flux Student Directory Help

> Step-by-step guides for parents, school staff, editors and school administrators using Flux Student Directory, a private school directory for families. Each guide is also available as plain Markdown at the same address with .md added.

## Parents and guardians

- [How do I get started with Flux Student Directory?](https://www.studentdirectory.app/help/parents/how-do-i-get-started.md): Install the app or open the website, register with the email your school has on file, confirm it, and sign in.
- [Why does it say \"No schools were linked to your account\"?](https://www.studentdirectory.app/help/parents/why-does-it-say-no-schools-were-linked.md): The email you registered with is not on your school's list yet. Ask the school office to add it, then sign in again.
- [Which email address should I use to register?](https://www.studentdirectory.app/help/parents/which-email-should-i-use.md): Use the exact email address your school has on file for you. That is how the app finds your school and children.
- [I forgot my password. How do I get back in?](https://www.studentdirectory.app/help/parents/i-forgot-my-password.md): Choose Forgot your password? on the Sign In screen, or use Send magic link to sign in without a password.
- [How do I turn on two-factor authentication?](https://www.studentdirectory.app/help/parents/how-do-i-turn-on-two-factor-authentication.md): Open Security & Password on the web or Profile in the app and scan the QR code with an authenticator app.
- [How do I find a student or family in the directory?](https://www.studentdirectory.app/help/parents/how-do-i-find-a-student-or-family.md): Use the search box at the top of the student list, or tap a grade chip to narrow the list.
- [How do I use stars, notes and lists?](https://www.studentdirectory.app/help/parents/how-do-i-use-stars-notes-and-lists.md): Star students to find them fast, add a private note, and group students into your own lists. All of it is private to you.
- [How do I read a school notice?](https://www.studentdirectory.app/help/parents/how-do-i-read-a-school-notice.md): Open Notices from the menu or the bell icon, select a notice to read it, and use the filters to narrow the list.
- [How do I sign and submit a permission slip?](https://www.studentdirectory.app/help/parents/how-do-i-sign-a-permission-slip.md): Open the slip, choose Yes or No for each child, and select Submit. You can change your answer until the slip closes.
- [How do I answer a school poll?](https://www.studentdirectory.app/help/parents/how-do-i-answer-a-poll.md): Open Polls in the menu, select a poll that is open, answer every question, and select Submit.
- [How do I sign up to volunteer or bring something?](https://www.studentdirectory.app/help/parents/how-do-i-sign-up-to-volunteer.md): Open Sign-Ups, pick a time slot or item, and select Claim. You can change or withdraw before the sign-up closes.
- [How do I use the school calendar and subscribe to it?](https://www.studentdirectory.app/help/parents/how-do-i-use-the-school-calendar.md): Open Calendar to see events by day, week or month, and use Subscribe to add the calendar to Apple Calendar, Google Calendar or Outlook.
- [Where do I find the lunch menu?](https://www.studentdirectory.app/help/parents/where-do-i-find-the-lunch-menu.md): Open Lunch Menus in the left menu to see the week, then select a day to see its meals and a picture of the lunch.
- [How do I use the directory map?](https://www.studentdirectory.app/help/parents/how-do-i-use-the-directory-map.md): Open Directory Map to see where students live on a map, filter by grade, and select a pin to see who lives there.
- [How do I see my child's class schedule?](https://www.studentdirectory.app/help/parents/how-do-i-see-my-childs-class-schedule.md): Open Schedule in the iPhone, iPad or Mac app to see each child's classes by week, and add the Flux widget or a calendar feed.
- [How do I read and use the News Feed?](https://www.studentdirectory.app/help/parents/how-do-i-use-the-news-feed.md): Open News Feed under Students to read your school's short posts, favorite or save them, filter by category and search.
- [How do I choose which push notifications I get?](https://www.studentdirectory.app/help/parents/how-do-i-choose-which-push-notifications-i-get.md): In the iPhone app, open Profile, then Push Notifications, and turn each kind on or off. iOS Settings controls the app as a whole.
- [Who can see my information?](https://www.studentdirectory.app/help/parents/who-can-see-my-information.md): School administrators always see your contact details. For other parents, you choose Full profile or Name only, and can hide your home address.
- [How do I update my photo, phone number or address?](https://www.studentdirectory.app/help/parents/how-do-i-update-my-info-and-photo.md): Use Profile for your photo and name, and edit your child's page for your family's address and contact details.
- [Can I use the app offline?](https://www.studentdirectory.app/help/parents/can-i-use-the-app-offline.md): Yes. The iPhone and iPad app keeps your directory on your device, so you can look things up without a connection.
- [How do I switch schools or add a second child?](https://www.studentdirectory.app/help/parents/how-do-i-switch-schools-or-add-a-second-child.md): Ask the school to add your email to the new child. Your account stays the same, and a school switcher appears if you have two schools.
- [How do I leave a school or delete my account?](https://www.studentdirectory.app/help/parents/how-do-i-leave-a-school-or-delete-my-account.md): On the web, open Account Management to leave one school or delete your account. The iPhone app also has Delete Account.
- [Is there an Apple Watch app?](https://www.studentdirectory.app/help/parents/is-there-an-apple-watch-app.md): Yes. The Apple Watch app is a read-only directory that gets its data from your iPhone, so you can look up students and contact parents.
- [Who do I contact for help?](https://www.studentdirectory.app/help/parents/who-do-i-contact-for-help.md): Ask your school office about who is in the directory or which children are linked to you. For app problems, use the contact form.

## School staff

- [What can school staff see and do in Flux Student Directory?](https://www.studentdirectory.app/help/staff/what-can-school-staff-see-and-do.md): Staff get read-only access to the student directory and shared school information. They cannot edit students or manage the school.
- [How do I sign in as school staff?](https://www.studentdirectory.app/help/staff/how-do-i-sign-in-as-school-staff.md): Your school invites you by email. Register with that same email, confirm it, and sign in on the web or in the app.
- [How do I use the staff directory?](https://www.studentdirectory.app/help/staff/how-do-i-use-the-staff-directory.md): Open Staff Directory in the menu to browse your school's faculty and staff, filter by department, and open a person's page.
- [How do I find notices and the calendar as staff?](https://www.studentdirectory.app/help/staff/how-do-i-find-notices-and-the-calendar-as-staff.md): Open Notices and Calendar in the left menu. Your school can address notices to staff, and you can subscribe to the calendar.
- [Why can't I edit students or school settings as staff?](https://www.studentdirectory.app/help/staff/why-cant-i-edit-the-directory-as-staff.md): Staff access is read-only by design. Ask a school administrator to make changes to students, the roster or who has access.

## Editors and Stream Authors

- [Who can post to the News Feed?](https://www.studentdirectory.app/help/editors/who-can-post-to-the-news-feed.md): School administrators can always post. A Senior Admin can also give any other member the Stream Author right.
- [How do I write a News Feed post with photos?](https://www.studentdirectory.app/help/editors/how-do-i-write-a-news-feed-post.md): Select New post, write up to 2,000 characters, add photos and categories, then select Post or Save draft.
- [How do I schedule a post for later and manage my drafts?](https://www.studentdirectory.app/help/editors/how-do-i-schedule-and-manage-my-posts.md): Choose Schedule for later under When, pick a date and time, then manage scheduled posts and drafts from your list above the feed.
- [Can I write a News Feed post when I am offline?](https://www.studentdirectory.app/help/editors/how-do-i-post-when-i-am-offline.md): Yes, in the app. Your post is saved on your phone and sent when you are back online.
- [What is an Organization Editor?](https://www.studentdirectory.app/help/editors/what-an-organization-editor-is.md): A School Admin can delegate day-to-day management of one specific Organization — a team, club, or performing-arts group — to someone who isn't a school admin at all: a coach, a club sponsor, a…
- [How do I find my organization?](https://www.studentdirectory.app/help/editors/find-your-organization.md): Your organization appears in the left-hand navigation, grouped under its category (Athletics, Performing Arts, Clubs, or Other). Click its name to open its own page — everything in this manual…
- [How do I change my organization's photos?](https://www.studentdirectory.app/help/editors/organization-photos.md): Up to 3 photo slots at the top of the page. Click Add photo on any empty slot (or Replace on one that already has a photo), choose a file, and a crop screen opens — zoom, pick a filter (Original…
- [How do I edit my organization's description?](https://www.studentdirectory.app/help/editors/organization-description.md): Free text about the organization, shown right under Photos. Click Edit, type (or edit) the description, and Save. Leave it blank and visitors just see "No description yet."
- [How do I manage leadership?](https://www.studentdirectory.app/help/editors/organization-leadership.md): The coach/director/advisor list. Each entry has a Role label (e.g. "Head Coach", "Faculty Sponsor") plus either: A name linked to your school's Staff Directory (searchable picker) — only offered if…
- [How do I manage my organization's calendar?](https://www.studentdirectory.app/help/editors/organization-calendar.md): This section shows only your organization's own events, filtered automatically out of the school's main Calendar — same Day/Week/Month views and navigation as the main Calendar page.
- [How do I manage my organization's roster?](https://www.studentdirectory.app/help/editors/organization-roster.md): The students formally on this organization's roster (e.g. the team/club members), shown below Calendar. Type a student's name into Search students…, click their name from the results, then Add to…
- [How do I manage organization members?](https://www.studentdirectory.app/help/editors/organization-members.md): Distinct from Roster above: Members is the list of parent accounts who are part of this organization (e.g. team parents, booster club members), independent of whether their own student is on the…
- [How do I message everyone in my organization?](https://www.studentdirectory.app/help/editors/message-everyone.md): A one-click way to email everyone connected to your organization — every parent/guardian of a student on the Roster, plus everyone in Members above (duplicates collapsed automatically). Click…
- [How do I run sign-ups for my organization?](https://www.studentdirectory.app/help/editors/organization-sign-ups.md): Sign-Ups collect structured volunteer/donation commitments (e.g. "bring snacks for the tournament") scoped to your organization's own Roster and Members — nobody outside your organization sees them.…
- [How do I run a poll for my organization?](https://www.studentdirectory.app/help/editors/organization-polls.md): Polls collect quick structured responses (a preference vote, a headcount) scoped to your organization the same way Sign-Ups are. Click Add Poll in the Polls section, fill in Title, Description…
- [What can't an Organization Editor do?](https://www.studentdirectory.app/help/editors/what-editors-cannot-do.md): For contrast, here's what stays exclusively with a School Admin (Junior or Senior) — none of this appears anywhere in your view of the organization's page:

## School administrators

- [Signing in and what each admin role can do](https://www.studentdirectory.app/help/admins/signing-in-and-your-role.md): Sign in at studentdirectory.app with your email and password (or a magic link, or Sign in with Apple/Google if your school enables it). Send magic link always goes to the "Check your email" screen…
- [How do I add, edit and find students in the roster?](https://www.studentdirectory.app/help/admins/student-roster.md): The roster is the app's home page (/) — every enrolled student, searchable by student name, graduation year, or any visible parent's name, email or phone (the same as the iPhone/iPad/Mac app) and…
- [How do I import students in bulk and refresh the roster each year?](https://www.studentdirectory.app/help/admins/bulk-import-students.md): Senior Admins only. Instead of adding students one at a time, click Import CSV from the roster page (or go to /students/import) — Junior Admins won't see this button.
- [How do I manage parents, password resets and student links?](https://www.studentdirectory.app/help/admins/members-and-access.md): Go to Access for everyone with access to your school — parents, staff and admins. Each person is a card; the buttons below act on that person.
- [How do I give school staff read-only access?](https://www.studentdirectory.app/help/admins/invite-school-staff.md): Covered as part of Members — Parents, Password Resets, and Student Links above — staff invites are sent from Access (+ Invite someone new). A staff member (e.g. a teacher, counselor, or the school…
- [How do I see and resend pending invitations?](https://www.studentdirectory.app/help/admins/pending-invites.md): Pre-invite a parent before their student is on the roster — useful for mid-year enrollment where the family exists but the student record doesn't yet. This is on Access (the old Pending Invites page…
- [How do I add or remove other admins?](https://www.studentdirectory.app/help/admins/manage-other-admins.md): Senior Admin only (a Junior Admin can't grant or change admin roles). Admins are managed on Access, under Active Admins and Pending Admins — separate from the student roster.
- [How do I clear the roster safely?](https://www.studentdirectory.app/help/admins/clear-the-roster.md): Senior Admin only, and genuinely destructive — this cannot be undone. Found on School Settings (School Settings) (/school-settings), in a red-bordered Danger Zone section.
- [What can I change in School Settings?](https://www.studentdirectory.app/help/admins/school-settings.md): Open to any admin (/school-settings) — School Logo, School Information, Phone Numbers, and Office Hours can be edited by a Junior Admin or Senior Admin (a Junior Admin also sees the School Theme…
- [How do I share documents with families?](https://www.studentdirectory.app/help/admins/document-library.md): Go to Manage Document Library (/documents/admin) to see everything published, including an auto-generated "School Details" entry (managed automatically from your School Settings — contact Flux…
- [How do I manage the staff directory?](https://www.studentdirectory.app/help/admins/staff-directory.md): Go to Manage Staff Directory (/staff/admin) — a browsable listing of your school's own faculty and staff (name, title, email, phone, location), separate from the family/student roster. The directory…
- [How do I manage the school calendar?](https://www.studentdirectory.app/help/admins/school-calendar.md): The parent-facing calendar lives at /calendar (day/week/month views, filterable by category and tag). Admin tools are gathered at Manage School Calendar (/calendar/admin):
- [How do I send, schedule and manage notices?](https://www.studentdirectory.app/help/admins/notices.md): Go to Manage Notices (/notices/admin). Notices are short, time-limited announcements — a schedule change, a reminder, a weather closure — that automatically expire so your notice board doesn't…
- [How do I send and track permission slips?](https://www.studentdirectory.app/help/admins/permission-slips.md): Go to Manage Permission Slips (/permission-slips/admin).
- [How do I run a poll?](https://www.studentdirectory.app/help/admins/polls.md): Go to Manage Polls (/polls/admin) for quick, structured polling — a T-shirt size vote, a field-trip date preference, a volunteer sign-up.
- [How do I publish lunch menus?](https://www.studentdirectory.app/help/admins/lunch-menus.md): Go to Manage Food Menus & Data (/menus/admin) — this page picks which source is your school's "primary" (a label only; all three stay usable regardless):
- [How does the directory map work?](https://www.studentdirectory.app/help/admins/directory-map.md): /directory-map shows a school-wide map of every visible student's address, with grade filters for the grades your students are in (teal chips: the one that is on is solid with a check mark) — useful…
- [How do I set up teams, clubs and groups?](https://www.studentdirectory.app/help/admins/organizations.md): Organizations cover athletic teams, performing arts groups, clubs, and other student groups — each gets its own page with photos, a description, leadership, a roster, and a calendar filtered from…
- [How do I send something to just the right people (audiences)?](https://www.studentdirectory.app/help/admins/audiences.md): Go to Audiences (/audiences) — reusable, named groups you build once and reuse across Document Library, Notices, Permission Slips, Polls and Sign-Ups, instead of re-specifying "who should see this"…
- [How do I see who changed what (Audit Log)?](https://www.studentdirectory.app/help/admins/audit-log.md): Senior Admin only. Go to View Audit Log (/audit-log) for the most recent 200 actions taken within your school — roster edits, admin changes, allowlist changes, and more — each with a timestamp (in…
- [How do I approve or decline a Flux support access request?](https://www.studentdirectory.app/help/admins/support-access-requests.md): Senior Admin only. Flux support staff cannot enter your school as one of its users without your explicit, in-app approval. If they need temporary access to help with something, an Operator access…
- [How do in-app notifications work?](https://www.studentdirectory.app/help/admins/in-app-notifications.md): The bell icon in the nav bar shows an unread badge and a dropdown of recent notifications — the app's way of surfacing anything that needs your attention (e.g. a poll going live) without you having…
- [How do I create and manage sign-ups?](https://www.studentdirectory.app/help/admins/sign-ups.md): Sign-Ups let you (or a delegated Organization Editor) collect structured, per-item volunteer or donation commitments from the parent community — "we need chaperones for the field trip," "please sign…
- [How do I set up classes, schedules and departments?](https://www.studentdirectory.app/help/admins/classes-and-departments.md): Only when the feature is on. Classes and Departments are two separate features. Flux makes each one available to your school, and then a Senior Admin turns it on under School Settings -> Features.…
- [How do I give a tool or assistant read access with an API token?](https://www.studentdirectory.app/help/admins/api-tokens.md): Senior and Junior Admins. This section appears only when Flux has turned on API access for your school; if you do not see it, ask Flux support.
- [How do I run the News Feed (posts, authors, policy)?](https://www.studentdirectory.app/help/admins/news-feed.md): Only if Flux has made the News Feed available to your school. In School Settings -> Features, a Senior Admin turns Streams on. Every member of the school then sees News Feed in the left menu, right…